Spectrum Review: Internet, TV, Mobile, & More

Want to know more about Spectrum? Dive into the packages, channels, and features to help you decide if it’s suitable.

Written by : Brooke Gaines
Last Updated : October 14, 2024
Quick Verdict
Pros & Cons
Packages
Channel Lineups
Customer Support
Business Offerings
Add-ons
Conclusion

Spectrum is a major telecommunications player that offers services such as internet, TV, mobile, and voice solutions. This Spectrum review aims to thoroughly examine Spectrum’s offerings and help you determine if it’s the right fit for your communications and entertainment needs.

As someone who’s evaluated numerous telecom providers, I’ve carefully examined Spectrum’s service lineup, pricing structures, and additional features to give you a clear picture of what to expect. 

I will share details on Spectrum’s high-speed internet plans, diverse TV packages, mobile phone services, and home voice options to consider. 

Along the way, I’ll highlight standout features that set Spectrum apart from its competitors while addressing areas for improvement. 

Our Methodology

To write this review of Spectrum services, I bought a Spectrum Bundle plan for a month and tested all the features offered to better understand how the services help users.

Accordingly, I covered the Spectrum services separately and shared everything I found within my month with Spectrum. 

Quick Verdict: Is Spectrum Worth Trying? 

Spectrum is worth it for a couple of major reasons, like its no-contract policy, availability of major streaming services with plans and nationwide hotspots add up to its reasons of trying. 

However, the trials are not similar to the free trials offered. There is a significant setup cost, which needs to be considered before committing to a subscription. 

Spectrum Pros And Cons

To better understand the service first, here are the ways that Spectrum shines and the areas that the service need some improvement: 

Pros

  • No contracts required
  • Bundle discounts available
  • Wide availability across 41 states
  • No data caps on internet plans
  • Free modem included with internet service
  • Access to nationwide WiFi hotspots

Cons

  • Prices increase after promotional period (typically 12 months)
  • Additional fees for WiFi router and DVR service
  • TV packages can be pricier compared to some competitors
  • Customer service ratings are mixed
  • Internet speeds may vary depending on location

Reviewing Spectrum And What It Offers

Spectrum provides various services catering to residential and business customers. Here’s a quick overview of their main offerings:

ServiceDescriptionStarting Price
InternetHigh-speed broadband with no data caps$49.99/mo
TVCable television with various channel packages$59.99/mo
MobileFlexible mobile plans with nationwide coverage$14.99/line/mo
Home PhoneReliable home phone service$19.99/mo

Spectrum’s services are widely available across 41 states in the US, making it one of the most accessible providers in the country. 

Spectrum

Let’s take a closer look at each service:

1. Spectrum Internet

Spectrum offers high-speed internet with no data caps, ensuring unlimited usage for all your online activities. Their fiber-optic network provides fast and reliable connections, ranging from 500 Mbps to 1 Gig in most areas.

2. Spectrum TV

Spectrum TV allows you to access many channels, including local networks, popular cable channels, and premium options. Their customizable TV packages allow you to choose the most important channels.

3. Spectrum Mobile

Spectrum Mobile leverages Verizon’s nationwide network to provide reliable cellular coverage. Users can get flexible plans, including unlimited data options and by-the-gig plans, catering to various usage needs.

4. Spectrum Home Phone

For those who still prefer a landline, Spectrum Voice offers reliable home phone service with features like voicemail, call waiting, and caller ID.

Spectrum Contract Details

One of Spectrum’s most attractive features is its no-contract policy for residential services. This means:

  • No long-term commitments
  • Freedom to change or cancel services without early termination fees
  • Flexibility to adjust your plan as your needs change

This no-contract approach gives customers peace of mind and the ability to try Spectrum’s services without feeling locked in.

Spectrum Residential Packages

Spectrum offers a variety of standalone residential packages to cater to different household needs and preferences. 

These packages are designed to provide flexibility, allowing customers to choose the services that best suit their requirements without being locked into predetermined bundles. 

Available Spectrum residential packages: 

  1. Internet
  2. TV
  3. Mobile
  4. Home Phone

Spectrum Residential Internet Review

Spectrum Internet stands out for its simplicity and value. Here are some key features:

  • No data caps on any plan
  • Free modem included
  • Optional WiFi service for a small additional fee
  • Speeds starting at 500 Mbps in most areas

Customer reviews praise Spectrum’s internet for its reliability and consistent speeds, though experiences may vary depending on location.

Spectrum Internet Packages

Spectrum offers several internet plans to suit different needs and budgets:

Spectrum Internet Packages
  1. Spectrum Internet Premier: Up to 500 Mbps download speeds
  2. Spectrum Internet Gig: Up to 1 Gbps download speeds

All plans include:

  • Free modem
  • No data caps
  • Access to nationwide WiFi hotspots
  • Advanced security suite

Spectrum Advanced WiFi

Spectrum Advanced WiFi is an enhanced home network solution available for an additional $10 per month with Internet service. It provides improved coverage, security, and control over the home WiFi network. 

Spectrum Advanced WiFi

Features include auto-optimized connectivity that supports speeds up to 1 gig, enhanced network security with Security Shield to protect against online threats, and easy management through the My Spectrum App. 

This service is particularly beneficial for households with multiple devices and users seeking a more robust and secure home network experience.

How To Select The Best Spectrum Internet Package

Choosing the right internet package depends on your household’s needs and usage patterns. Consider the following guidelines:

  • Small to Medium Household (8-14 devices): 300-500 Mbps
  • Large Household (14+ devices): 500 Mbps-1 Gig

Factors to consider include:

  • Number of connected devices
  • Types of online activities (streaming, gaming, video calls)
  • Number of simultaneous users

The standard Spectrum Internet plan (300 Mbps) should suffice for most households. However, you might benefit from the higher-tier plans if you frequently stream 4K content, engage in online gaming, or have multiple users working from home.

How Does Spectrum Internet Installation Work?

Spectrum offers a convenient self-installation option for many customers:

  1. Order Your Kit: When you sign up for service, you can have a self-installation kit mailed to you or pick it up at a local Spectrum store
  2. Kit Contents: The kit includes all necessary equipment (modem, cables) and step-by-step instructions.
  3. Setup Process:
    1. Connect the modem to your cable outlet
    2. Power on the modem and wait for it to boot up fully
    3. Connect your devices via Ethernet or WiFi
  4. Activation: Open a web browser to complete the activation process once connected.
  5. Support: If you encounter any issues, Spectrum provides 24/7 phone support to assist with installation.

Spectrum also offers professional installation services for a fee for more complex setups or if you prefer professional assistance.

Spectrum Residential Cable TV Review

Spectrum offers a range of TV packages designed to cater to diverse viewing preferences and budgets. Let’s break down the main offerings:

Spectrum Cable TV Packages

Spectrum offers various cable TV packages that cater to multiple viewer preferences and budgets. Spectrum’s lineup aims to provide something for everyone, from streamlined streaming-only options to comprehensive bilingual plans. 

Let’s take a closer look at their main TV offerings:

  1. TV Stream ($40/month)
ParametersDetails
Monthly Price$40/month
Best ForCord-cutters and light TV viewers
Channel Count85+ popular channels
Key FeaturesNo cable box is required; streams through the Spectrum TV App
EquipmentNo additional equipment is needed (use your own streaming devices)
ContractNo long-term contract is required

This is an affordable entry-level option for those who primarily stream but want access to live TV. The channel selection covers most basics, but sports fans may find it lacking.

  1. TV Select Signature
ParametersDetails
Monthly Price$95/month for 12 months
Best ForFamilies and general entertainment enthusiasts
Channel Count150+ channels
Included Streaming ServicesDisney+ Basic, ViX Premium with Ads
Key FeaturesAccess to popular streaming apps, Xumo Stream Box included
EquipmentXumo Stream Box provided
Contract12-month promotional pricing

A solid mid-tier package that offers a good balance of live TV and streaming content. The inclusion of Disney+ adds value for families.

  1. TV Select Plus
ParametersDetails
Monthly Price$105/month for 12 months
Best ForSports fans and households with diverse viewing interests
Channel Count160+ channels
Included Streaming ServicesESPN+, Disney+ Basic, ViX Premium with Ads
Key FeaturesRegional Sports Networks included, Comprehensive sports coverage
EquipmentXumo Stream Box provided
Contract12-month promotional pricing

The addition of ESPN+ and Regional Sports Networks makes this package a winner for sports enthusiasts. The slight price increase from Select Signature is justified for those who prioritize sports content.

  1. TV Stream Latino
ParametersDetails
Monthly Price$25/month
Best ForSpanish-language viewers on a budget
Channel Count45+ Spanish language channels
Key FeaturesNo cable box required; streams through the Spectrum TV App
EquipmentNo additional equipment is needed (use your own streaming devices)
ContractNo long-term contract is required

It is an affordable option for Spanish-speaking households, though the channel selection is limited compared to more comprehensive Latino packages.

  1. Mi Plan Latino:
ParametersDetails
Package NameMi Plan Latino
Monthly Price$70/month for 12 months
Best ForBilingual households wanting a mix of Spanish and English content
Channel Count170+ Spanish and English language channels
Included Streaming ServicesParamount+ Essential, ViX Premium with Ads
Key FeaturesComprehensive Spanish-language coverage, Popular English channels included
EquipmentNot specified (likely includes Xumo Stream Box)
Contract12-month promotional pricing

The Mi Plan Latino offers excellent value for bilingual families. It offers a robust selection of content in both languages, and the inclusion of Paramount+ and ViX adds to the package’s appeal.

Spectrum TV App

The Spectrum TV App is a key component of Spectrum’s TV service, offering flexibility and convenience:

  • Stream live TV and On Demand content on various devices
  • Available on smartphones, tablets, smart TVs, and streaming devices
  • Set DVR recordings and manage parental controls
  • Access to channel-specific apps with your Spectrum login

The app generally receives positive reviews for its ease of use and broad device compatibility. However, some users report occasional buffering issues and limitations on out-of-home streaming for certain channels.

Spectrum XUMO Stream Box

Spectrum’s XUMO Stream Box is its answer to standalone streaming devices, designed to integrate seamlessly with its TV service.

Spectrum XUMO Stream Box

Spectrum XUMO Stream Box Key features:

  • Combines live TV, On Demand content, and popular streaming apps in one interface
  • Voice remote for easy content search across platforms
  • Pre-installed with Spectrum TV app and other popular streaming services
  • 4K HDR capable

Pricing: Spectrum TV plans typically include The XUMO Stream Box at no extra cost. Additional boxes are available for $5/month for customers who want them.

How Is XUMO Stream Box Different From Standard Streaming?

  • Offers a more integrated experience compared to using the Spectrum TV app on third-party devices
  • It provides a traditional cable-like interface with added streaming capabilities.
  • Simplifies access to both Spectrum content and other streaming services

Can XUMO Stream be used for free?

While the box is often provided at no additional cost with TV plans, you still need an active Spectrum TV subscription to use its full features.

Spectrum TV Channel Lineups

Spectrum’s TV channel lineups offer various programming options for diverse viewer interests. The channels available can vary based on your location and chosen package, but Spectrum generally provides a robust selection of popular networks across various genres. 

Here’s an overview of what you can expect from Spectrum’s English and Latino channel offerings

1. Spectrum TV English Channels

Spectrum’s English channel lineup varies by package but generally includes:

  • Local broadcast networks (ABC, CBS, NBC, FOX, PBS)
  • News channels (CNN, MSNBC, Fox News)
  • Entertainment networks (TBS, TNT, USA, AMC)
  • Lifestyle channels (HGTV, Food Network, TLC)
  • Sports networks (ESPN, FS1, NFL Network in higher tiers)
  • Premium channels available as add-ons (HBO, Showtime, Starz)

2. Spectrum TV Latino Channels

Spectrum’s Latino packages offer a mix of Spanish-language and English channels:

  • Spanish news and entertainment (Univision, Telemundo, Galavisión)
  • Sports in Spanish (ESPN Deportes, Fox Deportes)
  • International channels (Canal Sur, TV Chile)
  • Popular English channels are also included in comprehensive packages like Mi Plan Latino.

The specific channel lineup can vary by location and package, so it’s always best to check Spectrum’s TV channel lineup for the most accurate information in your area.

Spectrum Business Offerings

Spectrum doesn’t just cater to residential customers; it also provides robust solutions for businesses of all sizes. 

Spectrum Business Offerings

Let’s explore Spectrum’s business-oriented packages:

Business Internet Packages

Spectrum Business Internet is designed to keep your operations running smoothly with reliable, high-speed connectivity.

Here are the main offerings:

PackageSpeedPriceBest For
Business Internet400×400$49.99/mo for 12 months*Small businesses with moderate internet needs
Business Internet Ultra600×600$49.99/mo for 12 months*Medium-sized businesses with higher bandwidth requirements
Business Internet GigUp to 1 Gbps$99.99/mo for 12 months*Large businesses or those with intensive data needs

*Prices may vary by location and are subject to change. Promotional pricing requires bundling with other services.

All business internet plans include:

  • No data caps
  • Free modem and WiFi router
  • 24/7 U.S.-based customer support
  • Static IP addresses available (additional cost)

Business Cable TV Packages

Spectrum offers tailored TV solutions for businesses, particularly suitable for establishments like bars, restaurants, and waiting rooms. While specific channel lineups may vary by location, here are the main packages:

1. Business TV

  • Price: $29.99/mo (often bundled with internet)
  • Includes: 40+ channels focusing on news, sports, and entertainment

2. TV Stream

  • Price: Additional $39.99/mo on top of Business TV
  • Includes: 70+ channels with expanded sports coverage

3. TV Premiere

  • Price: Additional $59.99/mo on top of Business TV
  • Includes: Comprehensive sports coverage, including regional sports networks

4. Sports Fan TV

  • Price: Additional $59.99/mo 
  • Includes: Comprehensive sports coverage, including regional sports networks

From a user perspective, businesses appreciate the flexibility of these packages, especially the sports-focused options for hospitality venues. 

Note: However, some users note that pricing can be higher than residential plans.

Spectrum Business Phone Package

Spectrum Business Voice also offers reliable communication solutions for businesses that can be utilized to run unlimited local and long-distance calls :

Price: Starting at $19.99/mo per line when bundled with internet

This plan Includes:

  1. Unlimited local and long-distance calling within the U.S., Puerto Rico, and Canada
  2. 2,000 long-distance minutes to Mexico
  3. 35+ advanced calling features (call forwarding, voicemail-to-email, etc.)
  4. Mobility features for seamless transitions between office and remote work

Users generally praise the call quality and feature set, though some mention that the base price can increase significantly with multiple lines or advanced features.

Spectrum Business Mobile Package

To take things wireless for your business, you can also opt for the Spectrum Business Mobile, which leverages Verizon’s nationwide network to provide flexible mobile solutions:

Here is the information in a table format:

PlanPriceFeatures
Unlimited Plus$40/line/moFor unlimited talk, text, and data (speeds may be reduced after 20GB of usage)
Unlimited$30/line/moFor Businesses with lower or varying data needs

Both plans include:

  • Access to nationwide 5G at no extra cost
  • Mobile hotspot capabilities
  • No annual contracts or line access fees

Business users appreciate the flexibility of these plans, especially the ability to mix and match Unlimited and By the Gig plans for different employees. The integration with Spectrum Business Internet for seamless connectivity is also a highlight for many users.

Remember, all pricing and offers are subject to change and may vary by location. It’s always best to contact Spectrum Business directly for the most current offers and to discuss your business’s specific needs.

How Does The Installation Work For Spectrum Services?

Spectrum offers two installation options:

  1. Self-Installation:
    • Available for most services
    • Spectrum sends a self-installation kit with easy-to-follow instructions
    • No appointment necessary
    • Typically free or low-cost ($19.99)
  2. Professional Installation:
    • Required for some services or complex setups
    • A technician visits your home to set up the equipment
    • Costs $49.99 in most cases
    • Appointment required, usually available within a few days

Additional Charges To Expect From Spectrum

While Spectrum’s base packages offer a good range of services, there are additional charges to be aware of:

1. Spectrum Services And Fees

ServiceMonthly Price
Broadcast TV Service Charge$21.00
WiFi Service (with Spectrum router)$5.00
DVR Service (1 DVR)$12.99
DVR Service (2-4 DVRs)$19.99

2. Installation And Other Fees

FeePrice
Self-Installation Kit$19.99 (often waived)
Professional Installation$49.99 (may be required)
Activation Fee$19.99 (sometimes waived)
Late Payment Fee$8.95

Spectrum TV Premium Channel And Add-on Prices

Spectrum offers various add-ons to enhance your TV experience:

1. Sports Add-ons

Add-onMonthly Price
Sports View$10.00
MLB Extra InningsVaries by season
NBA League PassVaries by season
NHL Center IceVaries by season

2. International Add-ons

Prices for international packages typically range from $10 to $15 per month, including:

  • Latino
  • Chinese
  • Filipino
  • French
  • German
  • Greek
  • Hebrew
  • Italian
  • Korean
  • Vietnamese
  • South Asian
  • Portuguese

3. Premium Add-ons

ChannelMonthly Price
Max$15.00
Paramount+ with Showtime$11.99
STARZ and STARZ ENCORE$9.99
CINEMAX$9.99
MGM+$6.00
THE MOVIE CHANNEL$9.99

Spectrum Deals And Offers

Spectrum frequently offers promotions to attract new customers and retain existing ones:

  1. Contract Buyout: Spectrum offers to buy out your contract with another mobile provider for up to $500 per phone line up to 5 when you switch.
  2. Bundle Discounts: Save by bundling TV, Internet, and Voice services.
  3. Free Streaming Services: Some TV packages include free access to streaming services like Disney+ Basic and ESPN+.
  4. Free Xumo Stream Box: Often included with TV packages at no additional cost.
  5. Internet Speed Upgrades: Periodic offers to upgrade to faster internet speeds at no extra cost.
  6. Mobile Savings: Discounts on Spectrum Mobile when bundled with home internet service.

Remember that these deals and prices are subject to change and may vary by location. It’s always best to check Spectrum’s current offers in your area for the most up-to-date information. 

Additionally, be aware that promotional pricing typically lasts for 12 months, after which standard rates apply.

Spectrum Refund Policy

Spectrum offers a 30-day money-back guarantee for new residential customers. If you’re not satisfied with your service within the first 30 days, you can cancel and receive a full refund for the services provided. 

However, this doesn’t cover any pay-per-view or on-demand content purchases.

Spectrum User Reviews And Complaints

1. Spectrum Reviews On Reddit

Spectrum has mixed reviews on Reddit, but a majority of them inclined towards the reliability and quality of the service offered. 

Comment
byu/RealGoofNut from discussion
inSpectrum

2. Spectrum Internet Review

The consensus from various review sites:

  • Praised for consistent speeds and no data caps
  • Criticism for price hikes after promotional period
  • Appreciated for wide availability, especially in rural areas

Here’s one Spectrum Internet review from their website: 

3. Spectrum Mobile Reviews

Spectrum Mobile, being a newer service, has fewer reviews, but general observations include the following:

  • Competitive pricing, especially for Spectrum Internet customers
  • Good network coverage (using Verizon’s network)
  • Some complaints about customer service and billing issues

Read this Spectrum Mobile review from the website: 

4. Spectrum TV Reviews

TV service reviews are mixed:

  • Positive feedback on channel selection and HD quality
  • There have been complaints about rising costs and fees
  • Appreciation for the Spectrum TV app
  • Some users report preferring streaming services for cost savings

Spectrum Support

Spectrum offers multiple support channels:

  • Call Support: 833-223-0357
  • Online Support: Chat available here
  • Shop Online: Easy ordering process through Spectrum.com
  • Ordering New Service: This can be done online, over the phone, or in-store
  • In-Store Support: Local Spectrum stores for in-person assistance

Spectrum VS T-Mobile VS Verizon

As you browse the multiple options of telecommunications providers, it’s crucial to understand how major players like Spectrum, T-Mobile, and Verizon stack up against each other. 

Let’s compare Spectrum with two of its competitors across key features to help you make an informed decision based on your specific needs and location:

FeatureSpectrumT-MobileVerizon
Internet TechnologyCable/Fiber5G HomeFiber/5G Home
Availability41 statesLimitedLimited
ContractNo contractNo contractNo contract
Data CapsNoNoNo (on most plans)
TV ServiceTraditional cableStreaming (YouTube TV)Streaming (YouTube TV)
Mobile ServiceUses Verizon’s networkOwn networkOwn network
Bundle DiscountsYesLimitedYes

While I have not tried it myself but the options with YouTube TV as part of the package look like an interesting choice too.

Is Spectrum Worth It?

To collect my thoughts together on whether Spectrum is worth it, depends on your specific needs and location:

  • If you value no data caps and no contracts, Spectrum can be a good choice
  • For those who can bundle services, Spectrum offers competitive pricing
  • In areas with limited options, Spectrum often provides reliable service
  • If you’re sensitive to price increases after promotional periods, carefully consider long-term costs

Ultimately, Spectrum is worth considering, especially if you’re in an area with limited broadband options. However, compare with local alternatives and consider your long-term budget.

Conclusion: Spectrum TV Offers Great Bundle Deals

Spectrum offers a wide range of services with the convenience of bundling options and no-contract policies. 

While it has strengths in its internet offerings and wide availability, potential customers should be aware of price increases after promotional periods and additional fees. 

The quality of service can vary by location, so it’s important to research local experiences and compare them with other available options in your area.

FAQs

Does Spectrum require a contract? 

Spectrum does not require long-term contracts for its services.

Are there data caps on Spectrum Internet? 

Spectrum Internet plans come with unlimited data.

Can I bundle Spectrum services for a discount? 

Spectrum offers bundle discounts for combining Internet, TV, and/or Voice services.

Is Spectrum Mobile available to everyone? 

Spectrum Mobile is only available to Spectrum Internet customers.

How long does the promotional pricing last? 

Typically, Spectrum’s promotional pricing lasts for 12 months, after which standard rates apply.