Setting up Evoca is a piece of cake — for real. You’ll need our Scout receiver, an antenna (the sleek, 21st-century kind), a television, some comfy furniture and friends. The last two are optional but highly recommended.
Let Scout lead
Watch this tutorial video to learn how to set up your Scout receiver and Evoca. You’ll be up and running in no time.
Troubleshooting your Scout
If the light is off, Scout is not receiving power. Ensure the power cable is fully inserted and the outlet is working.
Scout is powered up and functioning properly.
Scout is booting up after being plugged into power. It is waiting to receive an IP address from the router and should be up and running within minutes.
The flashing yellow light suggests that Scout is not receiving sufficient signal strength from the Evoca tower. The best way to troubleshoot this issue is to move your antenna to another location in your home. You may also wish to use the antenna’s booster.
Scout is updating and should be back in business in no time.
A flashing red light means that Scout has encountered a problem. Please call 877-EVOCATV for further instructions on next steps.
A flashing blue light means that Scout is in pairing mode and available to connect with a device via Bluetooth.
A flashing green light means that Scout is thinking about the best way to deliver content to your home — either via the Internet or over-the-air.
Frequently Asked Questions
You will need Internet service, an antenna, and Scout to get started. We recommend a minimum Internet speed of 5 Mbps.
Though 4K TVs aren’t required to enjoy Evoca’s service, they provide the highest possible picture quality.
Scout is Evoca’s smart TV receiver that connects a television, antenna and Internet to deliver live and on-demand programming while using over-the-air technology to conserve Internet bandwidth.
Every television set in your home needs its own Scout to access Evoca’s service.
Due to high demand, only one Scout is available per household at launch.
Right now, Scout is only available online at https://evoca.tv. We hope to sell these at retail later this fall and will provide more information at that time.
Step 1: Connect your antenna.
Find the best location to mount your antenna and connect it to Scout using a coaxial cable.
Step 2: Connect to Internet.
Connect Scout to your Internet modem using an ethernet cable. If you prefer to use Wi-Fi, follow the instructions on-screen after you have powered up your television.
Step 3: Connect to television.
Using a HDMI cable, connect to Scout and any HDMI port on your television.
Step 4: Connect to power.
Connect power supply to Scout using the USB-C cable. Make sure that your television is set for the proper HDMI port you selected in step 3.
If you are not seeing live Evoca programming, the best plan is to try a different location for your antenna. You can also check the LED panel on Scout to ensure you are receiving a strong broadcast signal. (Click here for the LED indicator reference).
For information on how to install your antenna, watch our video tutorial or reference the Quick Start Guide that came with Scout.
If Scout’s LED light is blinking yellow, signal strength isn’t strong enough and you will need to try a new location for your antenna (click here for our LED lighting reference). Your antenna’s user manual is also a very helpful resource.
If you continue to have problems, don’t hesitate to call our customer service at 877-EVOCATV or email us at firstname.lastname@example.org.