Is Netflix Down? – Check Live Status

Is Netflix down currently? Find out live status with our real-time Netflix Down Detector and report any issues using our tool!

Written by : Brooke Gaines
Last Updated : February 7, 2025
This chart displays a summary of issue reports submitted in the last 24 hours, compared to the usual volume of reports throughout the day. It’s normal for some issues to be reported periodically, but Evoca.tv only flags an incident when the number of problem reports surpasses the typical volume for that specific time. To learn more about how Evoca.tv gathers and identifies service disruptions, visit the Evoca.tv Methodology page.

There will be times when you may experience issues with Netflix, ranging from minor glitches to full-service outages. During these times, you need to determine the exact issues, and find the best solution to get back to streaming.

Netflix can face technical difficulties that can interrupt your viewing experience at times. Right in the middle of a binge-watching session or just while settling in for movie night, encountering these issues can be frustrating. 

Read this guide to know the common errors faced when Netflix is down, and the correct steps to follow!

Netflix Down Status History

Netflix has reached a subscriber figure of over 270 million now. Although, it maintains a strong track record of keeping its service up, unexpected outages still occur. The most recent significant outage, lasting approximately one hour, was reported on September 18 or 19, 2024 (depending on your timeline). 

Users experienced longer than usual wait times for live help during this time.

Netflix Down Status History

Historically, Netflix outages are relatively short-lived, typically resolving within a few hours. Common issues include problems streaming titles on specific devices, extended wait times for customer support, and occasional login difficulties.

It’s worth noting that Netflix doesn’t have a specific “common outage time.” Issues can occur at any time, though they often coincide with peak viewing hours or when new, highly anticipated content is released.

5 Ways To Know If Netflix Is Down

There are five ways to determine if Netflix is experiencing a widespread outage:

  1. Check Netflix’s official status page: Netflix maintains a dedicated page that reports on its service’s current status. This Netflix down detector instantly updates the status depending on the streaming service’s active status.
  2. Use third-party monitoring services: Websites like Downdetector aggregate user reports and provide real-time status updates for various online services, including Netflix.
  3. Check Netflix’s social media accounts: Netflix often posts updates about service issues on platforms like Twitter.
  4. Look for error messages: If you’re encountering specific error codes or messages, these can indicate whether the problem is on Netflix’s end or yours.
  5. Try accessing Netflix on different devices: If the service works on your phone but not your smart TV, for example, the issue might be device-specific rather than a general outage.

Common Errors Faced When Netflix Is Down

When Netflix experiences issues, users may encounter various error messages. Here are some of the most common:

  1. Error UI-800-3: This usually indicates a network connectivity issue, which could be on your end or Netflix’s.
  2. Error NW-2-5: This error suggests that your device is having trouble connecting to Netflix, often due to network or internet issues.
  3. Error H7361-1253-80070006: This error typically occurs on Windows devices and is related to content streaming problems.
  4. Error TVQ-ST-131: This error is often seen on smart TVs and streaming devices, indicating issues with loading Netflix content.
  5. Error 1011: This error is commonly associated with payment or account issues, though it can also appear during service disruptions.

What To Do If Netflix Is Down?

If you’ve confirmed that Netflix is indeed experiencing a widespread outage, here are some steps you can take:

1. Wait It Out

Most Netflix outages are resolved relatively quickly. Consider taking a break and trying again in an hour or two. During this time, Netflix’s technical team is likely working on resolving the issue. 

Patience is often the best approach, as attempting to access the service repeatedly may exacerbate the problem. Not that you have subscribed to a Netflix free trial and are worrying about automatic payment initiation, as it does not offer a free trial.

2. Check For Official Updates 

Visit Netflix’s official status page or X account for any announcements about the outage and estimated resolution times. These platforms are regularly updated with the latest information. 

Following Netflix’s official channels ensures you receive accurate and timely updates directly from the source.

3. Report The Issue 

Use Netflix’s help center to report the problem. This can help Netflix’s technical team understand the scope of the issue and work on a fix. 

By reporting the problem, you contribute valuable data that assists in diagnosing and resolving the outage more efficiently, potentially benefiting all users.

4. Explore Alternatives

If the outage persists, consider using another streaming service or finding an offline activity to pass the time. 

This could be an opportunity to catch up on downloaded content, explore a new streaming platform, or engage in non-screen activities. Diversifying your entertainment options can help mitigate the impact of service interruptions.

5. Contact Netflix Support

If the issue continues for an extended period or if you’re experiencing problems that others aren’t reporting, contact Netflix’s customer support for personalized assistance. 

Their support team can provide specific guidance tailored to your situation, potentially identifying and resolving account-specific issues affecting your service.

Bonus: Once resumed, check out this guide to find some of the hidden content on Netflix that can be found using these Netflix Secret Codes

Conclusion: Use A Down Detector To Check If Netflix Is Down!

While Netflix outages can be frustrating to deal, they’re generally infrequent and short-lived. By knowing how to check if Netflix is down and understanding common error messages, you can quickly diagnose issues when they arise. 

Remember that most problems can be resolved by waiting for Netflix to address the outage, checking your internet connection, or performing some basic troubleshooting steps.

If you encounter persistent issues unrelated to a widespread outage, contact Netflix’s customer support for personalized assistance. They can help identify and resolve account-specific problems or guide you through more advanced troubleshooting steps.

Ultimately, while occasional service interruptions are an unfortunate reality of online streaming, Netflix’s generally reliable service and quick response to outages ensure quick resumption of your favorite shows and movies in no time.